Kirsten Doherty

Between 5 April 2022 and 5 April 2023, our median gender pay gap reduced from 9.3% to 8.1%.

We’re proud to serve over 7 million customers across the UK. Those customers come from many different backgrounds, and so we need a team who represent the same kind of diversity to best understand and solve their problems.

In October 2021, we reported our gender pay gap as a snapshot for April 2020 and April 2021. This update looks at the gender pay gap changes since we last reported.

We’ve made progress on a number of our diversity and inclusion goals, like improving representation of People of Colour and women, reducing our gender pay gap to 4% and increasing the age diversity of our team.

We've reduced our median gender pay gap to 4%, down from 20% between 2019 and 2021.