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Priyesh Patel

Security
28 July 2024

A trio of industry-first security tools to help stop fraudsters in their tracks

We're focused on giving customers protection and peace of mind to make Monzo a safe place to manage your money. Find out how we're achieving this with our latest release: a trio of industry-first security tools

How We Protect You
6 September 2023

Making it clear when we’re on a call with you to protect you from fraud

If someone calls you claiming to be from Monzo, you can now check to see if they’re telling the truth or not in the Monzo app.

How We Protect You
7 September 2018

The British Airways data breach: How Monzo responded

Last night British Airways announced that the personal and financial details of their customers had been stolen. We identified the 1,300 Monzo customers who’ve been affected, and ordered them replacement cards as a precaution.

Existing customers can get help via the app

Monzo Bank Limited is a company registered in England and Wales (No.09446231). Monzo Bank Limited is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Our financial Services Register number is 730427. Our address is Broadwalk House, 5 Appold St, London EC2A 2AG.