Monzo Blog

Drawing upon the wisdom and practices of our user research team at Monzo, this blog post captures ways to scale user research impact, craft effective goals, and define clear metrics.

I’m Grace, and I joined Monzo in October ’23 as a Backend Engineer in Fincrime Business Banking. I’m here to convince you to apply for that role you really want, and about how exciting, challenging and rewarding changing roles has been for me.

In 2022, we embarked on a long journey to move our main website. The whole process took us from June of 2022 to November of 2023, with plenty of fun curveballs along the way. Let’s dig into what it takes to migrate monzo.com.

This post delves into how Monzo is building on our product-led growth by adopting new growth design ways of working and how uniquely positioned design is as a business tool for growth. Buckle-up!

A guide for setting up an automated Tax Pot in your Monzo Business app.

This post will explore how EMs at Monzo continue to leverage their software engineering backgrounds in practice, and how Monzo assesses those skills in our hiring process.

Customer segmentation is the art of dividing customers into useful groups, but there are a lot of pitfalls to avoid along the way. Here is Monzo’s guide to help you decide your segmentation approach, collect the right data, and more.

Between 5 April 2022 and 5 April 2023, our median gender pay gap reduced from 9.3% to 8.1%.

This blog covers core parts of the journey Constantijn embarked on when he raised his first "small change" pull request, and how over time we have built a rich client library and set of abstractions that sit on top of Kafka

In this blog post, we explore how we built our home screen, a single stream of activity that lets you glance over the latest updates across all your bank accounts! Less searching around, less app-hopping, less confusion. 

We’ve shared the behind the scenes insights into how we wrote 5 million Years in Monzo, and the magic behind the data. Now we’re going to dig into how we turned this data into the Year in Monzo experience you know and love.

Several months back, we got our heads together and started dreaming up Year in Monzo 2023. Here's the data team's story about how we get to where we are today.

Running a campaign at this scale is a group effort. The words are especially important because there’s lots of them, and each one counts towards building a delightful experience. Here's the BTS story of how we wrote Year in Monzo this time around.

Monzo runs on a shared platform of infrastructure that hosts our microservices. In this post, we’ll discuss how we broker access to our infrastructure credentials with a system that is resistant to attacks even from the team that maintains it.

After nine years, our co-founder Jonas is leaving Monzo ❤️