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Talking to us about an addiction

Talking to us about an addiction

If you’re struggling with a gambling addiction, or drug or alcohol dependence, let us know. The more we know, the better we can help.

Here’s how:

  1. tap Help in your app’s menu bar

  2. search Talking to us about an addiction

  3. tap Tell us more at the bottom of the article

Any info you give us goes to one of our specialists so they can find the best way to help you. That might include:

  • turning on a gambling block

  • talking through spending limits

  • telling you about charities and organisations who can help

Don’t worry, we’ll never share this outside of Monzo and we’ll always ask you before we make any changes to your account.

Find out more about how we look after your personal info.

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Existing customers can get help via the app

Monzo Bank Limited is a company registered in England and Wales (No.09446231). Monzo Bank Limited is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Our financial Services Register number is 730427. Our address is Broadwalk House, 5 Appold St, London EC2A 2AG.