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Managing your overdraft

Overdrafts are for short-term borrowing

They’re perfect if you need to borrow a little extra money to tide you over now and then. Just don’t use them for the long-term, because it’ll cost you more to repay it.

We might ask you to repay some of your overdraft if it’s been 60 days and you haven’t added any money

That’s because we don’t want you to take on more debt that you can manage.

If we ask you to make a payment it’ll be 5% of your overdraft balance at a minimum of £10. We’ll always let you know how much money you’ll need to add and by when, giving you at least 30 days’ notice to pay.

Sometimes we might need to reduce or remove your overdraft limit, or ask you to repay the full amount. And we’ll usually give you 30 days’ notice for this.

If you’ve told us that you can’t add money to your account or you’re on a plan with us, we might still need you to add money after 125 days of being in your overdraft without paying in any money.

You can manage your arranged overdraft in your app:

  1. tap Home in the menu bar

  2. tap the name of the account you need

  3. tap Manage

  4. tap Manage overdraft

We're here to help If you're struggling to make a payment, reach out to us. It's what we're here for.

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