How to close Monzo Flex
To close your Flex, you’ll first need to pay off any instalment plans.
Once you’ve paid everything off:
tap Home in your app’s menu bar
tap on the Flex card
scroll to the bottom
tap on Close Flex
If you have recently closed your Flex you'll need to chat to us to request a statement.
If we asked you for a deposit when you applied for Flex, we’ll use the deposit to clear the remaining balance and you’ll get back the amount that is left over. If your Flex balance is at 0 you’ll get the full amount of your deposit back.
Was this article helpful?
Related articles
- Editing your Monzo Flex monthly payments
- Paying off extra and early with Flex
- Missing a Monzo Flex monthly payment
- Section 75 Protection and Monzo Flex
- How to make a Section 75 claim on Monzo Flex
- How do refunds work for Monzo Flex
- Managing your money and Monzo Flex
- Managing your money
- Defaults and Monzo Flex
- Change your Flex payment date
- Understanding notices of sums in arrears (NOSIAs)
- Setting a default plan for Flex card purchases
- Changing your Flex credit limit
- Unlocking a credit limit increase
- Making your Flex payment early with an Easy Bank Transfer
- How do I use my deposit?
